Controller

Michael König-Weichhardt, trading as upTownArt, Sporgasse 24, 8010 Graz, Austria

Privacy enquiries: michael@uptown.art

Store and account

For carts, orders, payments and optional accounts we process contact, delivery, order and payment-status data. Legal bases are contract performance, legal obligations and our legitimate interest in secure operation. Stripe processes card data; we do not receive complete card details.

Artist accounts, payouts and external fulfilment

For active artist accounts we process profile, plan, product and settlement information. For automatic payouts, Stripe Connect collects and verifies identity, bank and payout details directly. upTownArt stores only the Stripe account ID, connection status and amounts required for settlement and refunds. Optional manual payout destinations are encrypted at rest and displayed only in masked form.

When an artist explicitly enables external fulfilment, after confirmed payment the named supplier receives only the affected order items and address data required for delivery. The feature is disabled by default and can be switched off again in the artist studio.

Comments, reactions and artist community

Comments and reactions are linked to a signed-in account and to the relevant product and artist IDs. For comments we store the account display name and avatar, an optional title, original text, language and moderation state. Our EU-hosted translation infrastructure may translate comments for bilingual display while the original remains unchanged.

Receiving community messages from an artist is voluntary and requires separate recorded consent. A reaction or comment alone is not newsletter consent. After a product is archived, a confirmed community contact is retained only until withdrawal, unsubscribe or account deletion.

Analytics and personalization

Product views for personal suggestions and pseudonymous reach statistics are counted only after consent. Artists see aggregated counts, not individual browsing histories. Consent can be withdrawn at any time in Cookie settings; local view cookies are then removed and no new views are counted. Previously formed pseudonymous aggregate data may remain until its technical maximum lifetime of 180 days expires.

Newsletter and studio mail

The general upTownArt newsletter and studio mail from individual artists are voluntary and separate. Each is sent only after a separate registration and confirmation through a double-opt-in link. Every message contains an unsubscribe option. Registration and consent evidence is retained while consent remains valid and afterwards only where needed to establish, exercise or defend legal claims.